- What is your returns policy?
- How much will shipping cost for my order?
- What are FRESH doing to protect customers and staff from COVID-19?
- I have noticed a bug on the website. What should I do?
- How long should I expect my refund to process?
- What payment methods can I use with my order?
- If I have one order that includes a pre-order along with other products, when will I receive my order?
- My order has reached my country but the tracking hasn't been updated for a few days.
- Is my order still coming?
- How will my order be affected by Royal Mail strikes?
- Are there any countries you cannot ship to?
- My order has been returned to you. What should I do?