QUICK QUESTIONS
- What is your returns policy?
- What payment methods can I use with my order?
- The product I want is out of stock. When will it be coming back in?
- How much will shipping cost for my order?
- What are FRESH doing to protect customers and staff from COVID-19?
- I have noticed a bug on the website. What should I do?
ORDER QUESTIONS
- My order’s tracker hasn’t updated in a while. What should I do?
- If I have one order that includes a pre-order along with other products, when will I receive my order?
- What should I do if I received the wrong product?
- How do I change my shipping/billing address?
- What should I do if my product is faulty?
- Do you ship worldwide?