Gift Cards

You can use the Gift Card as full or part payment for goods purchased online at freshmerch.fm. 

A recipient of a Gift Card must have a valid email address.

Payment for the purchase of a Gift Card will be taken immediately.

Your Gift Card can be used by you if you are the purchaser or you receive it as a gift.

The value of your purchases will be deducted from the balance on your Gift Card when presented; any remaining balance can be used against future purchases. Purchases and refunds outside the UK are subject to currency conversion at the prevailing daily rate.

If the order value exceeds the amount of the Gift Card, the balance must be paid by credit or debit card or charged to a credit account. If paying with a Gift Card and credit or debit card, your items will be charged at point of order not at point of despatch.

Where goods purchased online with Gift Card are subsequently returned, monies owing will be refunded in the form of a Gift Card, or refunded to the original method of payment.

This Gift Card cannot be exchanged for cash. The Gift Card cannot be returned and refunds will not be given.

Buying or redeeming a Gift Card is subject to our normal Terms and Conditions and order validation procedures. If it is not redeemed, the Gift Card will automatically expire 24 months after purchase.

Fourth Floor Creative Limited cannot accept responsibility for your Gift Card if it is lost, stolen, damaged or used without permission. It will not be replaced or its value refunded in any of these circumstances.

Any payment credited to the Gift Card which is subsequently dishonoured will result in the credit being revoked. This Gift Card remains the property of Fourth Floor Creative Limited and is not a cheque guarantee, credit or charge card.

Fourth Floor Creative Limited reserves the right to amend these terms and conditions and/or discontinue the Gift Card at any time. Your legal rights are not affected.

Fourth Floor Creative Limited reserves the right to remove, block or de-activate Gift Cards without notice if it has reasonable grounds to do so.